Boil water advisory — Fox Crossing water utility customers Menasha · Fox Crossing · Appleton

Do not drink tap water without boiling it first if you are served by the Village of Fox Crossing water utility — this is narrower than "all of Menasha and Fox Crossing." Check the interactive map or your water bill if unsure.

10 p.m. to 5 a.m. curfew in Menasha & Fox Crossing Menasha · Fox Crossing

Stay off the streets overnight. Streetlights are out and downed lines, gas leaks and debris make being outside after dark genuinely dangerous.

Treat every downed wire as live All communities

Assume any fallen line is energized, even if it is not sparking, humming or moving.

Burn ban in effect — Neenah, Menasha & Fox Crossing Neenah · Menasha · Fox Crossing

No outdoor burning, including debris and brush, in these three communities until officials lift the ban.

Recovery & rebuilding

Financial & Disaster Assistance

Insurance claims, FEMA and SBA programs, disaster unemployment, and replacing destroyed identity documents.

4 places to go or call 2 open now 4 you can call 5 things to know

Places to go & people to call

United Way Fox Cities — Tornado Recovery Community Response Fund

Open

The region's tornado relief fund. Cash to a vetted local organization is the most useful thing most people can give.

1455 Midway Road, Menasha, WI 54952

More detail

United Way Fox Cities has opened a Tornado Recovery — Community Response Fund taking donations for storm recovery across the Fox Cities.

Why money rather than goods. It sounds cold next to a truckload of supplies, but cash lets relief groups buy exactly what is short, locally, from businesses that were damaged, with no sorting, storage or hauling cost. Donated goods have to be received, sorted and warehoused by the same volunteers who would otherwise be helping survivors.

This is an established local organization, which matters right now — fake relief funds appear within 48 hours of every disaster and this one is well past that mark. Before giving to any other fundraiser, read the warnings in the Avoid Scams section.

Donate online at the link, or call with questions.

FEMA disaster assistance — how and when to apply

Status unknown

Only available if a federal disaster is declared for this county. Applying is always free.

Free to apply

FEMA helpline — applying is always free

More detail

Federal individual assistance becomes available only after a presidential disaster declaration covering this county. That process takes time — damage assessments must be completed and the state must formally request it. No declaration has been announced for the July 27 storms yet.

What to do now:

  • Report your damage to the county (see Report Your Damage). This is literally what drives the declaration
  • File your insurance claim. FEMA covers uninsured and underinsured losses only, and will ask for your insurance settlement first
  • Document everything
  • Watch official county and state channels for a declaration announcement

If a declaration comes, apply free at disasterassistance.gov or 1-800-621-3362. Never pay anyone to file for you.

Assistance, when available, can include temporary housing, home repair, and other disaster-related expenses. It is not a replacement for insurance and rarely makes anyone whole.

Checked Jul 28, 6:50 AM — may be out of date FEMA

Foxy Drone — aerial damage documentation

Open

Local Fox Valley drone operator for storm damage documentation. Ask about the FAA restriction over Menasha, in effect until Saturday.

More detail

A local drone service based in the Fox Valley, offering aerial photography and video of roof and property damage suitable for submitting with an insurance claim.

Call to ask about availability, turnaround and pricing — demand for this is high across the damage path right now, so book early if you need it.

Ask them for high-resolution stills as well as video, and for files you can download and keep rather than only a link, so the evidence stays with you.

Ask about the FAA flight restriction. Until 6:45 p.m. Saturday, August 1, drone flights within 2 miles of the Menasha Police Department require FAA authorization. A properly run operator will already know this and will tell you whether your address falls inside the zone.

Checked Jul 28, 10:35 AM — may be out of date Foxy Drone

SBA disaster loans — homeowners, renters and businesses

Status unknown

Low-interest loans that also cover renters and homeowners, not only businesses. Available after a declaration.

Free to apply

More detail

A common misconception: SBA disaster loans are not just for businesses. Homeowners and renters are eligible too, and SBA is usually the largest source of federal recovery funding for individuals.

Typical programs, once a declaration is in place:

  • Homeowners — for repairing or replacing a primary residence
  • Renters and homeowners — for replacing damaged personal property
  • Businesses of any size and nonprofits — for physical damage
  • Economic Injury Disaster Loans — for small businesses that lost revenue

Apply free at sba.gov/disaster or call 1-800-659-2955. Even if you do not want a loan, applying can be a prerequisite for some other grant assistance — worth doing.

Checked Jul 28, 6:50 AM — may be out of date U.S. Small Business Administration

Not what you needed?

Still stuck? Call 211 — free, confidential, 24 hours a day. Or search everything.

Common needs

Or call 211 — free, 24 hours, a real person.