Boil water advisory — Fox Crossing water utility customers Menasha · Fox Crossing · Appleton

Do not drink tap water without boiling it first if you are served by the Village of Fox Crossing water utility — this is narrower than "all of Menasha and Fox Crossing." Check the interactive map or your water bill if unsure.

10 p.m. to 5 a.m. curfew in Menasha & Fox Crossing Menasha · Fox Crossing

Stay off the streets overnight. Streetlights are out and downed lines, gas leaks and debris make being outside after dark genuinely dangerous.

Treat every downed wire as live All communities

Assume any fallen line is energized, even if it is not sparking, humming or moving.

Burn ban in effect — Neenah, Menasha & Fox Crossing Neenah · Menasha · Fox Crossing

No outdoor burning, including debris and brush, in these three communities until officials lift the ban.

Immediate need

Health, Medical & Mental Health

Urgent care, replacing lost prescriptions, oxygen and dialysis needs, and free crisis counseling for anyone struggling after the storm.

5 places to go or call 5 open now 4 you can call 3 things to know

Places to go & people to call

988 Suicide & Crisis Lifeline

Open

Call or text 988. Free, confidential, 24/7, for anyone in emotional distress — not only suicidal crisis.

24 hours a day, every day Free

More detail

You do not have to be suicidal to call 988. If you are overwhelmed, panicking, cannot stop shaking, or cannot think straight after what happened, that is exactly what this line is for.

  • Call or text 988 from any phone
  • Chat online at 988lifeline.org
  • Press 1 for the Veterans Crisis Line
  • Spanish-language support available

Free and confidential.

Checked Jul 28, 6:50 AM — may be out of date 988 Suicide & Crisis Lifeline

County mental health crisis lines

Open

Free 24/7 crisis lines run by Winnebago and Outagamie counties, in addition to the 988 national line.

24 hours a day, every day Free

Winnebago County Crisis Line — Outagamie County: 920-832-4646

More detail

In addition to the national 988 line, both counties run their own 24/7 crisis line staffed by local counselors:

  • Winnebago County Crisis Line: 920-233-7707
  • Outagamie County Crisis Line: 920-832-4646

Both are free and available around the clock for anyone in emotional distress after the storm.

Checked Jul 30, 8:30 AM City of Appleton / Winnebago & Outagamie County Emergency Management

Crisis Text Line — text HOME to 741741

Open

If talking out loud is too much, text instead. Free, 24/7, with a trained counselor.

24 hours a day, every day Free

Text HOME to this number

More detail

Useful when you cannot find privacy to talk — in a shelter, in a car, with children nearby — or when speaking feels impossible.

Text HOME to 741741. Free, confidential, 24/7.

Checked Jul 28, 6:50 AM — may be out of date Crisis Text Line

Disaster Distress Helpline

Open

Counselors trained specifically in disaster trauma. Call or text 1-800-985-5990, free and 24/7.

24 hours a day, every day Free

More detail

This is the crisis line built specifically for people living through exactly this — a tornado, a flood, a fire. The counselors are trained in disaster response, not general crisis work.

  • Call or text 1-800-985-5990
  • Multilingual support available
  • Free, confidential, 24/7

What people commonly feel in the first weeks: trouble sleeping, replaying it, jumping at wind or sirens, numbness, irritability, guilt about having less damage than a neighbor. All of that is a normal response to an abnormal event. Talking to someone early genuinely shortens it.

Children often show it differently — clinging, regression, stomach aches, or refusing to be in a room alone. Keeping routines and letting them tell the story in their own words helps a great deal.

Checked Jul 28, 6:50 AM — may be out of date SAMHSA Disaster Distress Helpline

Fox Valley Lions — medical equipment loan locker

Open

Borrow wheelchairs, walkers and other medical equipment free of charge if the storm damaged or buried yours.

Free

More detail

The Fox Valley Lions MJ Tassoul Loan Locker lends medical equipment — wheelchairs, walkers, crutches and similar items — free of charge. Message them through Facebook to ask about availability and pickup.

Checked Jul 30, 8:30 AM Winnebago County Office of Emergency Management / Fox Valley Lions Club

Common needs

Or call 211 — free, 24 hours, a real person.